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Updated on 9/27/2018
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Skyword Public Help

Skyword360Accessing Skyword360

In order to meet the security requirements of Skyword clients and maintain Skyword360 security, create.skyword.com requires a password and verification code on sign in.

Two-step verification adds an extra layer of security to Skyword360 by requiring you to sign in using a password and a verification code that is sent to your mobile device. This feature drastically reduces the chances of an unauthorized individual gaining access to your Skyword account. To break into your account with two-step verification enabled, attackers would not only have to know your username and password, they would also need to have access to your mobile device.

See Two-Factor Authentication for instruction on setting up your mobile device to receive verification codes.

Signing in with Two-Step Verification

After two-step verification has been activated for your account, you must enter a verification code when signing in to Skyword360. Find the current code in the authenticator app on your mobile device.

You can also check the Trust this computer for 30 days checkbox. When this checkbox is selected, Skyword360 remembers the computer, and you will not need to enter another verification code for 30 days.

Enter a verification code when signing in to Skyword360

Access from a channel invitation email

Users who are assigned channel roles receive email invitations to join the channel. They can login by clicking the Sign In button then entering the email address and the temporary password listed in the email.

Once signed in, the platform prompts users to enter their first and last names and to create new passwords. Create passwords that meets the following requirements.

  • Cannot repeat any of the last three passwords.
  • Contains at least 8 characters but no more than 30 characters.
  • Contains both upper- and lower-case letters.
  • Contains one or more numbers.
  • Contains one or more special characters: ! @ # $ % ^ & * ( ) _ + = - `~ ,< . >/? ; :' " [ ] { } |\
  • Cannot include spaces or tabs.